FAQ
You will be working with a professional bridal consultant who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse gowns and she will assist you putting them on, it definitely takes a helping hand!
2 hours.
Gowns start at $250.00 and top off at $10,000.00, with the average being between $1,200.00. Please call for more detailed information.
If the item is in stock, it takes about 10 business days. If it’s a special order, it can take from 4-5 months, depending on a few variables. You have the option to pay for a rush order. Please call to request more detailed information.
All wedding gown sales are final sales, there are no refunds, exchanges or returns on special order items.
Alterations vary depending on the item.
On average, we like to have 5 days. We can do a rush alteration on the same day or the next day alteration for a special fee. For the most accurate information, please call to schedule a consultation.
Wedding gowns are made to be altered and taken apart. However every gown is different, please call for more detailed information.
Yes, we do walk-ins on Saturday.
Please call, text, or via the website.
About 2 hours.
Please call ahead.
Yes.
Yes, no videos.
Please see the website for a list of designers.
Starting at $250.00
0-30, we have plus sizes too.
As soon as possible.
At least within 6 – 7 months prior to your wedding date.
Once you’ve said, “Yes to the dress”.
We have them in stock.
No.
A rush order is an expedited service, if the item is available usually it ships the same day.
It varies.
It depends on the event date.
Once your dress arrives.
Cash, Credit, or Debit Card.
Special orders require a deposit.
It depends on if there are any sales.
It depends on the items that are being shipped.
You will receive email or text messages notification with shipping details.
Either through FedEx, UPS, or USPS.
Please inspect and try on your dress.
It varies, please call to confirm the location.
You will receive a special wedding bag for preservation purposes.
Please inquire as you will receive special instructions.
In a trunk show, we invite all brides to see the models exhibit the dresses with the selected styles. Trunk shows vary based on the collection for the year.
Mother of the bride, maid of honor, and other family members, up to 4 people.
The information will be provided on the website and an invite may be sent.
Please call, text, or email us.
Please call, text, or email us.